To increase disk capacity

Article Number:040282

The Kintone Users & System Administrator performs the process of purchasing additional storage.

  1. Click the Settings icon (the gear-shaped icon) at the top of Kintone.

  2. Click Users & System Administration.
    Screenshot: "Users & System Administration" is outlined

  3. Display the "Service Usage" screen and click Subscription Details.
    Subscription details are displayed.
    Screenshot: The "Service Usage" link and the "Subscription Details" button is highlighted

  4. In the Options section, click MANAGE LICENSE in the Storage area.
    Screenshot: The "MANAGE LICENSE" button is outlined

  5. Select the method of purchasing the disk capacity, then specify the quantity.
    The following amounts are displayed below Current Usage.

    • a: Disk usage
    • b: The total of Free Storage and Purchased Storage
      You must specify that the total of Free Storage and additionally purchased storage is greater than current usage (value of a).
      Screenshot: The disk usage and total storage amount are outlined under "Current Usage"

  6. Confirm your entries, then click NEXT at the bottom right of the screen.

  7. Confirm that the contract information shown on the screen is correct, then click SUBMIT.
    Screenshot: The "SUBMIT" button is outlined
    When the updated subscription details screen appears, the procedure has been completed.

  8. Close the page displaying the subscription details.